Public Safety Communications Consultant

Improving Outcomes for 911 and Other Public Safety Agencies

Public Safety Communications Consultant

Improving Outcomes for 911 and Other Public Safety Agencies

MBB3HG Loudon, USA. 9th April, 2018. Dispatchers work 911 calls at the call center in the Loudoun County Emergency Communications Center in Leesburg. It’s National Public Safety Telecommunicators Week. (Photo by Douglas Graham/Loudoun Now) Credit: William Graham/Alamy Live News
MBB3HG Loudon, USA. 9th April, 2018. Dispatchers work 911 calls at the call center in the Loudoun County Emergency Communications Center in Leesburg. It’s National Public Safety Telecommunicators Week. (Photo by Douglas Graham/Loudoun Now) Credit: William Graham/Alamy Live News
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Finally! A Solution to 911 Dispatcher & Operator Staffing Shortages and Other Communications Challenges

TEN-4 Consulting provides services to first responders on both sides of the radio: 911 agencies, police/fire/EMS, and land-mobile radio teams. Recognizing the crucial role of 911 dispatchers and operators, we understand the challenges posed by staffing shortages in comms centers. To address these challenges, leaders need new ideas and an objective perspective, often requiring third-party assistance.

TEN-4 Consulting uses a people-focused, multi-step approach to assess and improve your 911 agency. We evaluate policies and processes using facts, data, and evidence to identify issues, develop solutions, and implement strategies to achieve long-term success. Our process aims to enhance career opportunities for dispatchers & operators, strengthen management teams, boost performance metrics, and increase employee engagement and trust, ultimately improving recruitment & retention, and staffing levels.